Should you have any questions on your order, please contact our customer service team between 8am to 8pm (Monday to Friday) or between 9am to 6pm (Saturday and Sunday) at service@jumia.com.ng or 0700 6000 000 and we would be happy to serve you.
Quick Answer, where is Jumia available? Currently, Lagos, Nigeria–based e-tailer Jumia is at the forefront of Africa’s e-commerce movement. The company has warehouses in 10 countries, including Nigeria, Kenya, Egypt, Tanzania, and the Ivory Coast, and offers thousands of items to a public eager to buy quality goods.
Amazingly, are Jumia products original? Are all products on Jumia original, new/unused and genuine? Yes, We are committed to offering our customers 100% genuine and original products. We also take the necessary actions to ensure that any seller found to be selling non-genuine products is immediately delisted from selling on Jumia.
Subsequently, how long does it take for Jumia to deliver a product? Jumia Standard Shipping: 6 to 12 business days.
Moreover, does Jumia have a Whatsapp number? Yes, this is Jumia. It is our new and only Whatsapp number; just type ‘hello’ to be added.
What is wrong with Jumia?
Jumia left fragmented markets that are hostile to ecommerce with underdeveloped digital payment services and a poor logistical and delivery infrastructure that led to high managing operations costs. In addition, the company downsized its operations in Nigeria, its biggest market.
What’s wrong with Jumia?
Citron Research openly accused Jumia of fraud and described its equity as “worthless.” From a peak price of $49,99, Jumia stocks fell off a cliff and the bottom dropped out as the share price fell below its IPO price of $14.50. Some disgruntled investors began filing class action lawsuits.
Is Jumia an African company?
Worker in a Jumia warehouse in Lagos. Jumia, a Nigerian e-commerce platform, has been making a difference in consumers’ lives for nine years. Nigeria’s top online shopping site is often referred to as the “Amazon of Africa”. However, Jumia has also faced serious downturns in its history.
Is Jumia better than Konga?
Verdict: Jumia is rated higher than Konga in terms of global internet engagement.
How many merchants are on Jumia?
Jumia Nigeria has more than 11,000 sellers, having achieved gender parity with 51% of sellers on the platform as women. 81% of Nigerians shop online with their smartphones, with 19% access the online platform through desktops.
Is Jumia trusted?
No to Fake products JUMIA’s goal is to build the best online shopping experience to gain customer’s trust; this is why we only sell genuine and original products. JUMIA is abiding by the legal rules related to the Customer Protection regulations.
How do I know if my Jumia is original?
Examine the package of the Product Brands put their logos on the packaging, not just the products. So if your purchase arrives in anonymous wrapping, then you should know that you are about to buy a fake product. If you do see a brand logo, compare it with the one pictured on the Jumia website.
Does Jumia refund money?
If you purchased an item with a Refund voucher, we will refund you the sum of the amount you paid and the amount of the Jumia refund voucher.
How long does it take Jumia to refund money?
It takes 2-5 business days for the money to reflect in your account. Please contact us if it you still haven’t received your refund after this time. Go to refund policy for more details.
How much is Jumia delivery fee in Nigeria?
MEDIUM ITEMS: the shipping fee is 4,050 for the main city and 4,550 for the Group E Region; the maximum fee here is 20,000. If the shipping fee exceeds 20,000 please do not pay. LARGE ITEMS: the shipping fee is 12,100 for the main city and 15,100 for the Group E Region; the maximum fee here is 60,000.