How can i change my email address on jumia ?

  1. Connect to your Seller Center.
  2. Go to the Product Creation Page by clicking on Settings>Your profile.
  3. Go to seller account information.
  4. Edit your email address Field.
  5. Scroll down.
  6. Save.

Likewise, how do I delete my address on jumia? Click on the ADDRESS BOOK link under My Jumia Account to add a new address. You can also edit or change your address by clicking the edit icon in front of the Address Book box in the Account Overview. 5.

Also the question is, how can I recover my jumia account? To reset your password, you just need to go to the sign-in page here and then click on “Forgot your password?”. A new window will appear asking you to put the email that you normally sign in with. Type your email and click on “Reset Password”. In the next few minutes, you’ll receive an email that has a long link.

Quick Answer, can I cancel a jumia order? To cancel your order online on Jumia Kenya. Log in to your online shopping account. Click on the “Help” menu item and then, select “Contact Us” at the bottom of the list. Next, click on the “Cancel Order” orange button. Enter your contact name, email and order number in the fields provided.

Correspondingly, how do I change my number on Jumia?

  1. Log into your Jumia account here: https://www.jumia.com.ng/customer/account/login/.
  2. Click on “My Account”.
  3. Click on “My Address Book”.
  4. Click on “Edit Address”.
  5. Click on “Save Address” to save your new address/phone number.

How can I change my mobile number in Jumia?

If you need to change the phone number associated with your account please contact us via email (service.food@jumia.com.ng) or livechat and our customer service will take care of it.

Can I change my address after placing order on Jumia?

Can I change my shipping address after I have placed my order? You can request for your order to be delivered to a different address within the same region or city before your order is shipped: for that please contact our Customer Service at 0700 000 990/0711 011 011 or click on the following link and fill the form.

Can I contact Jumia on Whatsapp?

Jumia Nigeria is now on various chat platforms from Blackberry messenger to Whatsapp and even Wechat. How amazing!!! You can reach out to Jumia on your mobile anytime any day. Remember we are always here to help.

What is Jumia email address?

Should you have any questions on your order, please contact our customer service team between 8am to 8pm (Monday to Friday) or between 9am to 6pm (Saturday and Sunday) at service@jumia.com.ng or 0700 6000 000 and we would be happy to serve you.

How do I withdraw money from jumia?

To withdraw more than this amount, please fill the ‘Contact Us’ form here with your: – KYC documents (scanned photocopy valid ID – International passport, driver’s license or national ID), -the email address linked to the card/account details, -name on the card/account name, bank name, account number, and first 6 & …

What would you do if you forgot your seller Center password?

  1. Click “Forgot Password” in Seller Center login page.
  2. Input email address then click “Login”.
  3. Look for the “Reset Password” email in your email inbox or mobile messages.
  4. Key in the 6-number code which has been send to your chosen mode of verification (mobile/desktop).

How do I change my jumia Fund password?

  1. Click Your Account and then Login in the top right side of your screen.
  2. Enter your registered email address and click Proceed.
  3. Now click the Forgot your Password button to get an email on your registered account with instructions on how to set a new password.

How can I chat with Jumia customer care?

The Jumia Customer Service unit as such now runs a 24/7 service where help can be gotten via 07006000000, service@jumia.com.ng and @JumiaHelpNg.

How long does Jumia take to deliver in Kenya?

We also do the same for a few electronics like Smartphones, especially for buyers in Nairobi, Mombasa, and Nakuru. Smartphones typically take 3 – 7 days to be delivered.

Can you cancel an order that has already been shipped?

The buyer has approximately thirty minutes to cancel an order they have placed. Orders that have already been shipped cannot be canceled.

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