- Go to Jumia, and click on your name (you must be logged in first)
- Click on ACCOUNT in the displayed menu.
- Click on the ADDRESS BOOK link under My Jumia Account to add a new address.
- Click on ADD NEW ADDRESS button to start adding a new address to your account.
Also know, how can I change my delivery location?
- Click the down arrow next to the delivery address.
- Click ADD NEW ADDRESS.
- Enter your information including address and phone number.
- Click Save.
Additionally, can you change the address on a shipped item? Sellers generally can’t change the shipping address that you provided at checkout. If they haven’t yet sent the item, the best thing to do is to ask the seller to cancel the transaction, then repurchase the item with the correct shipping address.
Moreover, can I cancel order on jumia? Cancelling your order can be done by contacting the customer service on the official Jumia site. In most cases, the ordered item has already been shipped and is on its way to the customer’s location. In this case, the Jumia.com customer care section will do everything necessary in order to stop the delivery.
You asked, can I contact Jumia on Whatsapp? Jumia Nigeria is now on various chat platforms from Blackberry messenger to Whatsapp and even Wechat. How amazing!!! You can reach out to Jumia on your mobile anytime any day. Remember we are always here to help.
How can I chat with Jumia customer care?
The Jumia Customer Service unit as such now runs a 24/7 service where help can be gotten via 07006000000, service@jumia.com.ng and @JumiaHelpNg.
Is shipping address and delivery address same?
Explanation: shipping address implies the port where the consignment is unloaded (e.g. FOB Hamburg) whereas delivery address refers to the place the consignee or addressee is resident in.
What is my shipping address?
Your Shipping Address is the address you mail from, and is used to determine postage rates. It is also known as your Origin Zip or Postal Meter Address. Your Return Address is only for undeliverable mailpieces and can be different from your Postal Meter Address.
What happens if you put the wrong address on a package UPS?
Using UPS Delivery Intercept, you can request delivery changes for a package you sent before we try and make the first delivery attempt. Delivery intercept offers a few different options to have the delivery updated. Request the package be returned to you. Redirect the package to another address.
What do I do if I sent a package to the wrong address?
When you receive a mistaken delivery, call customer service for the delivery company and explain the situation. Give them the tracking number on the package, as well as the name and address on the package if it’s different from yours. The company will come and pick up the product within a reasonable time frame.
Can I pick up a package before delivery?
Can You Pick Up a Package from USPS Before It Gets Delivered? Right out of the gate, you should know that it’s not only possible to pick up a package from USPS before delivery is initiated (or completed) but that it’s actually super simple and straightforward to make happen, too.
How do I cancel a shipped order?
Can I pay cash on delivery on Jumia?
You can choose to pay cash on delivery or do a funds transfer. Jumia pay on delivery allows you to make payment with Cash or with a debit card. Be sure that this way of payment is safe, simple, and comfortable.
How long does Jumia take to deliver?
Jumia Standard Shipping: 6 to 12 business days. Jumia Global: 17 to 23 business days.
What happens if I don’t pick up my Jumia order?
If you don’t pick it up at the VDO, the package will be sent to the warehouse where you will still be able to pick it up.