The Jumia Customer Service unit as such now runs a 24/7 service where help can be gotten via 07006000000, service@jumia.com.ng and @JumiaHelpNg.
People ask also, how do I contact jumia Kenya?
- customercare@jumia.co.ke – Use this email if you’re a customer.
- supplier@jumia.co.ke – This is used by jumia suppliers.
- For corporate organizations, use: corporatesales@jumia.co.ke.
Furthermore, what is wrong with jumia? Citron Research openly accused Jumia of fraud and described its equity as “worthless.” From a peak price of $49,99, Jumia stocks fell off a cliff and the bottom dropped out as the share price fell below its IPO price of $14.50. Some disgruntled investors began filing class action lawsuits.
Moreover, how do I send an email to Jumia? Email: service@jumia.com.ng Please call us to speak to one of our customer service agents.
You asked, can I contact Jumia on Whatsapp? Jumia Nigeria is now on various chat platforms from Blackberry messenger to Whatsapp and even Wechat. How amazing!!! You can reach out to Jumia on your mobile anytime any day. Remember we are always here to help.
Does Jumia refund money?
If you purchased an item with a Refund voucher, we will refund you the sum of the amount you paid and the amount of the Jumia refund voucher.
How do I track my order on Jumia Kenya?
Tracking my Order You can track your order in two ways: Clicking on the ‘track your order’ link given in your order confirmation email, or Entering your order number on this page https://www.jumia.co.ke/track/ Click here for information about the expected delivery timeline.
Where is Jumia based?
Currently, Lagos, Nigeria–based e-tailer Jumia is at the forefront of Africa’s e-commerce movement. The company has warehouses in 10 countries, including Nigeria, Kenya, Egypt, Tanzania, and the Ivory Coast, and offers thousands of items to a public eager to buy quality goods.
Is Jumia trusted?
No to Fake products JUMIA’s goal is to build the best online shopping experience to gain customer’s trust; this is why we only sell genuine and original products. JUMIA is abiding by the legal rules related to the Customer Protection regulations.
Will Amazon Buy Jumia?
According to a survey conducted in the U.S. in February 2021, majority of respondents said that Amazon should move forward with acquiring e-commerce companies, such as Alibaba or Jumia, that year. In terms of respondents’ support, 26 percent said that Amazon should move forward on an M&A with Alibaba and Jumia.
Is Jumia real?
Jumia is a Pan-African technology company that is built around a marketplace, logistics service and payment service. The logistics service enables the delivery of packages through a network of local partners while the payment services facilitate the payments of online transactions within Jumia’s ecosystem.
What is the meaning of Jumia?
Jumia is Arabic/Muslim girl name which means “Heaven; The Sun”.
Who are Jumia competitors?
- Souq — owned by Amazon — is leading in the Egyptian market.
- Jiji — with over 8 million monthly active users, Jiji is a strong competitor in Nigeria.
- Konga — has been an war with Jumia for years in a battle to dominate the Nigerian ecommece market.
How old is Jumia?
2012: Africa internet Group (AIG) launches Jumia in Nigeria, Morocco, South Africa and Egypt.
How long does it take for Jumia to deliver a product?
Jumia Standard Shipping: 6 to 12 business days.