FAQ

Where jumia located in nairobi ?

We also do the same for a few electronics like Smartphones, especially for buyers in Nairobi, Mombasa, and Nakuru. Smartphones typically take 3 – 7 days to be delivered.

Furthermore, how do I get a pick up point from Jumia?

  1. Possess 1,000 sq ft dedicated space for Jumia in the facility.
  2. Dedicated person to manage the pickup station.
  3. Consent to brand location and staff.
  4. Possess delivery van and 4 motorbike riders (applicable to existing logistics companies)

Best answer for this question, how do I contact Jumia Kenya?

  1. customercare@jumia.co.ke – Use this email if you’re a customer.
  2. supplier@jumia.co.ke – This is used by jumia suppliers.
  3. For corporate organizations, use: corporatesales@jumia.co.ke.

Moreover, is Jumia Kenya real? Today Jumia is the leading e-commerce company with 3 hubs across the country and makes deliveries everywhere in Kenya. Jumia has its sights set high for the future, and no plans of slowing down any time soon.

In this regard, do you pay before delivery in Jumia? There are no hidden charges when you make a purchase on Jumia. The order amount is inclusive of all taxes and shipping fees. In case your order is delivered partially you will be required to pay only for the item that has been delivered to you.

How do I pay Jumia via mpesa?

  1. Go to your MPESA Menu.
  2. Select Lipa Na MPESA option.
  3. Select Pay Bill.
  4. Enter Business Number (510800)
  5. Enter Account Number (Order/Cart Number)
  6. Enter the amount for the order.
  7. Click send.

How can I join Jumia?

To become an independent sales consultant with Jumia Nigeria, you need to register,once accepted you will be working as a sales consultant for Jumia without fully commiting yourself to them, then start selling Jumia products and make money doing so. You can make up to Kshs. 40,000.

How do I become a Jumia partner?

To get started, you will be required to go to the Jumia Seller registration page and sign up. After signing up, you will be able to upload your own products to sell on Jumia Nigeria. You can always contact Jumia’s Partner Support via 0700 6000 000 throughout the entire process in case you require assistance.

How can I become a Jumia agent?

In order to become a jumia agent, you’ll have to open two different account. These accounts are jumia account and jforce account. The order in which you open both is irrelevant. As far as you completed the registration in both, you’re good.

Where is Jumia House located?

Pickup Stations | Jumia Kenya. Kantaria House, Ground Floor , Along Muindi Mbingu Street, Opposite Jevanjee Gardens.

Where is Jumia based?

Currently, Lagos, Nigeria–based e-tailer Jumia is at the forefront of Africa’s e-commerce movement. The company has warehouses in 10 countries, including Nigeria, Kenya, Egypt, Tanzania, and the Ivory Coast, and offers thousands of items to a public eager to buy quality goods.

How long does it take Jumia to deliver?

Jumia Standard Shipping: 6 to 12 business days. Jumia Global: 17 to 23 business days.

Who is the owner of Jumia Kenya?

In 2012, Jeremy Hodara and Sacha Poignonnec, ex-McKinsey consultants, founded Jumia along with Tunde Kehinde and Raphael Kofi Afaedor.

Which country owns Jumia?

Jumia started operations in 2012. The parent company was the Berlin-based Africa Internet Group. Jeremy Hodara and Sacha Poignonnec, who had previously worked for the multinational business consultancy McKinsey & Company, were among the founders.

Does Jumia have cash on delivery?

After having proceeded to checkout, simply select the “Pay on Delivery” option as your payment method. After reviewing your order with our delivery associate, you will be able to pay either in cash or with your credit card.

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