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Loyalty & Service Gap Model | HMGT 4702 Hospitality Services Marketing Management
GAP MODEL - The Marketer's Handbook: Reassessing Marketing Techniques for Modern Business [Book]
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The Servqual Model – The Gap Model of Service Quality | Quality Gurus
Identifying service quality gaps between patients and providers in a Native American outpatient clinic | BMC Health Services Research | Full Text
The Servqual Model – The Gap Model of Service Quality | Quality Gurus
Apply the quality gaps model to the Uber service. | Chegg.com
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How to Bridge the Five Service Quality Gaps - iQuasar LLC
PDF] A SERVICE QUALITY GAP ANALYSIS: A CASE STUDY OF A SMALL- SIZED HOTEL IN BANGKOK, THAILAND | Semantic Scholar
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7.2 Providing Great Service: The Service Gap Model – Principles of Marketing, 1st Canadian Edition
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Week 5: Service Management & The Gap Model Diagram | Quizlet
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