FAQ

Popular question: Is jumia ghana reliable ?

Buying Jumia Express products also come with other benefits like cost effective shipping, faster delivery time, and even free shipping in Lagos. Buying products labelled Jumia Express is a good way to be safe from substandard products and reduce the risk of buying fake products when shopping online at Jumia.

Subsequently, is jumia online shopping real? Jumia is your number one online shopping site in Nigeria.

Also the question is, does jumia work in Ghana? Jumia is the largest online retail store in Ghana. Deliveries to all 10 Regions in Ghana.

Amazingly, is buying phones from Jumia safe? There’s a growing risk that the brand you buy online is actually fake. The odds of encountering counterfeits can be especially high if you buy through a third-party vendor meaning other sellers besides the brand or the authorized retailer on the Jumia online marketplace.

In this regard, what is wrong with Jumia? Jumia left fragmented markets that are hostile to ecommerce with underdeveloped digital payment services and a poor logistical and delivery infrastructure that led to high managing operations costs. In addition, the company downsized its operations in Nigeria, its biggest market.

How long does Jumia take to deliver in Ghana?

For all Accra cities Products tagged as Jumia Express products are delivered between 1 to 2 business days. For standard products, (that is products that have no tags), it is delivered between 5 to 6 business days. Jumia Global products are delivered between 15 to 24 business days.

Are Jumia products original?

Are all products on Jumia original, new/unused and genuine? Yes, We are committed to offering our customers 100% genuine and original products. We also take the necessary actions to ensure that any seller found to be selling non-genuine products is immediately delisted from selling on Jumia.

How do I pay on Jumia Ghana?

  1. 1- Place an order.
  2. 2- Select JumiaPay as the payment option and confirm your order.
  3. 3- Enter your credit card or mobile number.
  4. 4- Click on « Pay Now »
  5. 5- Your order is confirmed, it will soon be delivered to your doorstep.

How many days does it take for Jumia to deliver?

Jumia Standard Shipping: 5 to 6 business days.

How do I track my order on Jumia Ghana?

  • Go to Orders → Manage Orders → Shipped. There you will find a list of orders with the “Shipped” status.

How long does it take to get a delivery from Jumia?

Door Delivery: Delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you. Delivery will be attempted 2 times over 5 days (7.00 am to 5.30pm ) after which the item will be cancelled.

Does Jumia sell fake?

Jumia takes product authenticity very seriously. It is each seller’s responsibility to source and sell only authentic products. The sale of fake or counterfeit products is a breach customer trust.

Does Jumia refund money?

If you purchased an item with a Refund voucher, we will refund you the sum of the amount you paid and the amount of the Jumia refund voucher.

How do I get a refund from Jumia?

Where is Jumia based?

Currently, Lagos, Nigeria–based e-tailer Jumia is at the forefront of Africa’s e-commerce movement. The company has warehouses in 10 countries, including Nigeria, Kenya, Egypt, Tanzania, and the Ivory Coast, and offers thousands of items to a public eager to buy quality goods.

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