FAQ

How jumia works in kenya ?

How does the Jumia Delivery Network work? Jumia has its own delivery fleet that is in-charge of all deliveries countrywide. Items that are of high value the items are provided with extra security. Jumia Kenya has a partnership with Aramex and customers can order online and pick from any Aramex center across Kenya.

In this regard, how can I sell my product on Jumia Kenya?

  1. Email address and phone number.
  2. Details of your company (Address,legal name ,etc)
  3. Bank account details.
  4. Selling genuine and new legal products.

Moreover, how can I buy from Jumia Kenya?

  1. Click on ‘buy now’, to add this product to your cart,
  2. Click on ‘cart’ in the top right corner,
  3. Register/Login into your account by entering your email and password,
  4. Enter your shipping/billing information,
  5. Choose your preferred payment option,

Correspondingly, what sells most on Jumia Kenya? In November and December, Jumia Kenya says, the most selling items were mobile phones followed by computer hardware, television, home appliances and fashion items.

Subsequently, does Jumia charge for delivery? For orders with 3 or more items, the shipping fee for each item may be incremented by 5-10 KSH to facilitate payment (e.g. 170 KSH instead of 163.33 KSH). Jumia promises to provide you with the best-in-class shopping experience at every step of the way.In line with the Federal Government’s directive on the Finance Act 2019, the Value Added Tax (VAT) applicable on goods and services offered by Jumia would be increased from 5% to 7.5% effective on the 1st of February 2020.

What are the requirements to sell on Jumia?

  1. Email address.
  2. Phone number.
  3. Bank account details.

How do I pay Jumia via mpesa?

  1. Go to your MPESA Menu.
  2. Select Lipa Na MPESA option.
  3. Select Pay Bill.
  4. Enter Business Number (510800)
  5. Enter Account Number (Order/Cart Number)
  6. Enter the amount for the order.
  7. Click send.

How long does Jumia take to deliver in Kenya?

We also do the same for a few electronics like Smartphones, especially for buyers in Nairobi, Mombasa, and Nakuru. Smartphones typically take 3 – 7 days to be delivered.

How does Jumia delivery work?

Door Delivery: Delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you. Delivery will be attempted 2 times over 5 days (7.00 am to 5.30pm ) after which the item will be cancelled.

Do Jumia sellers make money?

You make commission selling items supplied by Jumia. Your efforts are rewarded: the more you work, the more you earn! Zero capital to start which is the bedrock to earn.

Is selling on Jumia profitable?

Despite the business model shakeup, Jumia is still not profitable, and it is also not growing as fast as it once was. Jumia’s customer base grew to 6.9 million, 500k customers (6.9%) higher than 6.4 million in Q1 2020.

How can I increase my sales on Jumia?

  1. Improve on the 3 key following factors. Good image quality and detailed product description. Competitive price.
  2. Use Jumia Services. ● Marketing 🡺 Join our promotions and catch more potential customers – Content Value Added Service.

What happens if I don’t pick up my Jumia order?

If you don’t pick it up at the VDO, the package will be sent to the warehouse where you will still be able to pick it up.

How long does it take to receive an order from Jumia?

Jumia Standard Shipping: 6 to 12 business days. Jumia Global: 17 to 23 business days.

How do I ship my order on Jumia?

The steps to pack your items. First, use an appropriate Jumia stamped packaging and place the printed invoice inside the package with the item(s). Then, staple the delivery note on the outside of the package. The barcode on the delivery note must be scannable and the ink must be neither too thin nor too thick.

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