FAQ

Frequent question: Does jumia deliver on weekends ?

Yes Lawal. We deliver orders on weekends.

In this regard, does Jumia deliver on Sunday in Nigeria? The Sunday delivery option starts in Lagos and gives customers the option to receive their orders on Sundays from 11am. This exclusive delivery service is new in Nigeria and is a testament to Jumia’s mission of doing the best for its customers. Log on to Jumia to take advantage of the Sunday delivery service.

Also the question is, does Jumia Kenya deliver on weekends? For an order with both Jumia Express and non Jumia Express items, the delivery time will be that of the non Jumia Express item. Business days are from Monday to Friday, and do not include weekends or public holidays.

Considering this, does Jumia deliver on Sunday in Uganda? Jumia Global items are delivered between 15 to 20 business days in the UPCOUNTRY. Note that: The timelines quoted are business days – Monday to Friday only, weekends and public holidays are NOT included.

Subsequently, how long does it take Jumia to deliver an order? It takes 4 to 6 business days for your product to get to you if it is the standard shipping method. Remember, weekends are not included. For products shipped from overseas, it takes 12 to 19 business days for your product to get to you.We also do the same for a few electronics like Smartphones, especially for buyers in Nairobi, Mombasa, and Nakuru. Smartphones typically take 3 – 7 days to be delivered.

Can I contact Jumia on Whatsapp?

Jumia Nigeria is now on various chat platforms from Blackberry messenger to Whatsapp and even Wechat. How amazing!!! You can reach out to Jumia on your mobile anytime any day. Remember we are always here to help.

Do you pay before delivery in Jumia?

There are no hidden charges when you make a purchase on Jumia. The order amount is inclusive of all taxes and shipping fees. In case your order is delivered partially you will be required to pay only for the item that has been delivered to you.

How do I cancel an order on Jumia?

Cancelling your order can be done by contacting the customer service on the official Jumia site. In most cases, the ordered item has already been shipped and is on its way to the customer’s location. In this case, the Jumia.com customer care section will do everything necessary in order to stop the delivery.

Does Jumia deliver to Mbarara?

For fashion items we offer next day delivery. We also do the same for a few electronics like Smartphones, especially for buyers in Kampala, Jinja, Mbale, and Mbarara. Most items typically take 3 – 7 days to be delivered.

Can I pay cash on delivery on Jumia?

You can choose to pay cash on delivery or do a funds transfer. Jumia pay on delivery allows you to make payment with Cash or with a debit card. Be sure that this way of payment is safe, simple, and comfortable.

Where is Jumia Uganda located?

Jumia is the largest online retail store in Uganda. Jumia is under the leadership of founders Sacha Poignonnec, Jeremy Hodara, and in Uganda, Ron Kawamara. This website is owned and operated by Jade E Services Uganda Ltd Plot 47 Lumumba Avenue, Nakasero, Kampala.

What is Jumia standard shipping?

Standard Shipping: Products are held in stock with sellers and shipped once received at our warehouse. Shipped from Overseas: Products are shipped from overseas. To find out more, click here.

Does Jumia deliver to your house?

Jumia might be an online storefront, but we also operate a number of different pickup stations all over Nigeria. These stations serves as locations where you can choose to have your orders delivered to.

How do I track my Jumia order?

  1. Go to jumia.com.ng, and click on your name (you must be logged in first)
  2. Click on Orders in the displayed menu.
  3. Locate the particular order you want to track and click See Details.
  4. Click on Track this Item.

Is Jumia owned by a Nigerian?

Jumia, a Nigerian e-commerce platform, has been making a difference in consumers’ lives for nine years. Nigeria’s top online shopping site is often referred to as the “Amazon of Africa”. However, Jumia has also faced serious downturns in its history.

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