FAQ

Do jumia work on saturday ?

The Sunday delivery option starts in Lagos and gives customers the option to receive their orders on Sundays from 11am. This exclusive delivery service is new in Nigeria and is a testament to Jumia’s mission of doing the best for its customers. Log on to Jumia to take advantage of the Sunday delivery service.

Also know, how long does it take jumia to deliver in Nigeria? It takes 4 to 6 business days for your product to get to you if it is the standard shipping method. Remember, weekends are not included. For products shipped from overseas, it takes 12 to 19 business days for your product to get to you.

You asked, how long does jumia Kenya take to deliver? We also do the same for a few electronics like Smartphones, especially for buyers in Nairobi, Mombasa, and Nakuru. Smartphones typically take 3 – 7 days to be delivered.

Additionally, what time Jumia deliver? Door Delivery: Delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you. Delivery will be attempted 2 times over 5 days (7.00 am to 5.30pm ) after which the item will be cancelled.

Frequent question, how long does Jumia take to deliver? Jumia Standard Shipping: 6 to 12 business days. Jumia Global: 17 to 23 business days.

Does Jumia deliver on Sunday in Uganda?

Jumia Global items are delivered between 15 to 20 business days in the UPCOUNTRY. Note that: The timelines quoted are business days – Monday to Friday only, weekends and public holidays are NOT included.

Can I contact Jumia on Whatsapp?

Jumia Nigeria is now on various chat platforms from Blackberry messenger to Whatsapp and even Wechat. How amazing!!! You can reach out to Jumia on your mobile anytime any day. Remember we are always here to help.

Can I pay cash on delivery on Jumia?

You can choose to pay cash on delivery or do a funds transfer. Jumia pay on delivery allows you to make payment with Cash or with a debit card. Be sure that this way of payment is safe, simple, and comfortable.

How do I track my package on Jumia?

Simply go to https://www.jumia.com.ng/track, enter your email address and order number to track your order.

How do I track my order on Jumia?

  1. Go to jumia.com.ng, and click on your name (you must be logged in first)
  2. Click on Orders in the displayed menu.
  3. Locate the particular order you want to track and click See Details.
  4. Click on Track this Item.

Does Jumia deliver to your house?

Jumia might be an online storefront, but we also operate a number of different pickup stations all over Nigeria. These stations serves as locations where you can choose to have your orders delivered to.

Does Jumia Kenya deliver on Saturday?

For an order with both Jumia Express and non Jumia Express items, the delivery time will be that of the non Jumia Express item. Business days are from Monday to Friday, and do not include weekends or public holidays.

Do you pay before delivery in Jumia?

There are no hidden charges when you make a purchase on Jumia. The order amount is inclusive of all taxes and shipping fees. In case your order is delivered partially you will be required to pay only for the item that has been delivered to you.

Does Jumia refund money?

If you purchased an item with a Refund voucher, we will refund you the sum of the amount you paid and the amount of the Jumia refund voucher.

How long does Jumia take to deliver in Ghana?

For all Accra cities Products tagged as Jumia Express products are delivered between 1 to 2 business days. For standard products, (that is products that have no tags), it is delivered between 5 to 6 business days. Jumia Global products are delivered between 15 to 24 business days.

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