FAQ

Best answer: What is jumia all about ?

Jumia is a Pan-African technology company that is built around a marketplace, logistics service and payment service. The logistics service enables the delivery of packages through a network of local partners while the payment services facilitate the payments of online transactions within Jumia’s ecosystem.

Amazingly, what is the full meaning of Jumia? According to a user from Washington, U.S., the name Jumia is of Swahili origin and means “The name Jumia comes from the Swahili word ‘Jumuiya’, meaning Independence”. According to a user from Kenya, the name Jumia is of Swahili origin and means “Jumia comes from the swahili word jumuiya, which means collective”.

Frequent question, what is wrong with Jumia? Jumia left fragmented markets that are hostile to ecommerce with underdeveloped digital payment services and a poor logistical and delivery infrastructure that led to high managing operations costs. In addition, the company downsized its operations in Nigeria, its biggest market.

In this regard, how do I use Jumia?

You asked, how does Jumia work in Kenya? 1 You subscribe online and the Jumia team contacts you in order to meet you. 2 You follow a personalized schooling to access and manage the web interface dedicated to the sellers: the Seller Center. 3 You register and download all the references that you wish to sell on Jumia: your products will be put online.

  1. List your products under the correct product categories.
  2. Make sure your selling price is correct.
  3. Receive an order from Jumia through the Seller Portal.
  4. Pick and Pack the order.

What services does Jumia offer?

Jumia is a Pan-African technology company that is built around a marketplace, logistics service and payment service. The logistics service enables the delivery of packages through a network of local partners while the payment services facilitate the payments of online transactions within Jumia’s ecosystem.

Is Jumia trusted?

No to Fake products JUMIA’s goal is to build the best online shopping experience to gain customer’s trust; this is why we only sell genuine and original products. JUMIA is abiding by the legal rules related to the Customer Protection regulations.

Can I pay cash on delivery on jumia?

You can choose to pay cash on delivery or do a funds transfer. Jumia pay on delivery allows you to make payment with Cash or with a debit card. Be sure that this way of payment is safe, simple, and comfortable.

How do I order from jumia Uganda?

  1. Set delivery location. Select the location where you want us to deliver.
  2. Choose the product. Browse shops that deliver near you.
  3. Receive it at your doorstep. Your order will be delivered to you in no time.

How can I buy from jumia Kenya?

  1. Click on ‘buy now’, to add this product to your cart,
  2. Click on ‘cart’ in the top right corner,
  3. Register/Login into your account by entering your email and password,
  4. Enter your shipping/billing information,
  5. Choose your preferred payment option,

How long does Jumia take to deliver in Kenya?

We also do the same for a few electronics like Smartphones, especially for buyers in Nairobi, Mombasa, and Nakuru. Smartphones typically take 3 – 7 days to be delivered.

What are Jumia seller fees?

In line with the Federal Government’s directive on the Finance Act 2019, the Value Added Tax (VAT) applicable on goods and services offered by Jumia would be increased from 5% to 7.5% effective on the 1st of February 2020.

Is selling on Jumia free?

  1. How much does it cost to sell on Jumia? The registration on Jumia is free for all the vendors. For each sale you make via our platform, you will be charged a fee depending on the delivery method chosen and the category of your products.

Is selling on Jumia profitable?

Despite the business model shakeup, Jumia is still not profitable, and it is also not growing as fast as it once was. Jumia’s customer base grew to 6.9 million, 500k customers (6.9%) higher than 6.4 million in Q1 2020.

How do I become a Jumia agent?

To become a part of the Jumia independent Sales Consultant Scheme, please fill out and submit the form below. All fields are mandatory. Once you have filled out the above form, you will receive a confirmation of your submission via mail or sms. In the mail you will be asked to attend our Business Opportunity Meeting.

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